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We’re here to help you get fast, clear answers about your vehicle’s MOT and tax status. The MOT Check tool on mymotstatus.co.uk is available 24/7, and our support team reviews messages daily.

Contact Us

Response time: We aim to reply to all queries within 24 hours.

Priority help: If your query is time-sensitive (for example, you’re buying a car today or need urgent clarification before a trip), email our priority desk at priority@mymotstatus.co.uk for faster handling.

Support Departments

Customer Support

For general help with the tool, results, navigation, or understanding what you’re seeing.

Email: support@mymotstatus.co.uk

Typical topics:

  • “My registration returns no results”
  • “How do I interpret advisories?”
  • “Where can I see the latest test record?”
  • “I’m checking a used car. What should I look for?”

Priority Assistance

For urgent situations where you need a quick answer.

Email: priority@mymotstatus.co.uk

Use this for:

  • Same-day used car purchase checks
  • Confusing mileage patterns you want explained quickly
  • Time-critical status concerns

Technical & Bug Reports

If something looks wrong with the interface, search flow, or result display.

Email: tech@mymotstatus.co.uk

Helpful details to include:

  • Your vehicle registration
  • Screenshot of the issue (if possible)
  • Device and browser
  • Time the issue occurred

Information & General Enquiries

For non-support questions, guidance requests, and site information.

Email: info@mymotstatus.co.uk

Business, Partnerships & Integrations

For commercial partnerships, data inquiries, fleet use cases, or collaboration requests.

Email: partnerships@mymotstatus.co.uk

Media & Press

For interviews, quotes, and editorial queries.

Email: media@mymotstatus.co.uk

Privacy & Data Protection

For privacy questions, data requests, or policy clarifications.

Email: privacy@mymotstatus.co.uk

Address & Business Details

mymotstatus.co.uk
Operations & Support Office
 74 Kingsbrook Lane, Suite 3
Birmingham, West Midlands B15 2RL
United Kingdom

Phone (UK): +44 121 318 7046

Business information:

Service name: My MOT Status

Website: mymotstatus.co.uk

Business type: Vehicle information and lookup service

Operating model: Online service available 24/7

Support response target: Within 24 hours

Opening Hours (Support Team)

Although the tool is available 24/7, our human support team operates on these hours:

Monday to Friday: 9:00 AM to 6:00 PM (UK time)
Saturday: 10:00 AM to 2:00 PM (UK time)
Sunday & UK public holidays: Limited monitoring

Even outside these hours, you can email us anytime. Your message will be queued and answered as soon as possible.

How Our Support Works

To keep answers accurate and fast, we follow a simple review flow:

  • Ticket review:  Your email is assigned to the correct department.
  • Result verification: We validate the query against the tool’s expected output and check for known issues.
  • Clear explanation: We respond with a concise interpretation of results and recommended next steps.
  • Escalation when needed: Complex issues are escalated to technical review.

This process helps prevent confusion around common areas like advisory severity, repeat failures, and MOT expiry timing.

What to Include in Your Message

For the quickest resolution, include:

  • Vehicle registration number
  • Your question in one clear sentence
  • A short description of what you expected vs what you saw
  • Screenshot (if a display issue)

Our Commitment to Safe, Trustworthy Use

We aim to provide a reliable and user-friendly MOT and tax checking experience. Our site is designed to help drivers:

  • Confirm current MOT status
  • Track MOT expiry
  • Review MOT history
  • Spot patterns that matter for used car decisions

We never ask for unnecessary personal data to use the checker.

Security and Responsible Use

To protect users:

  • The tool is designed for registration-based lookups.
  • We encourage responsible use, especially when checking vehicles prior to purchase.
  • If you believe a result looks inconsistent, report it to tech@mymotstatus.co.uk with a screenshot.

Contact Summary

Customer Support:

support@mymotstatus.co.uk

Email Us

Priority Help:

priority@mymotstatus.co.uk

Email Us

General Enquiries:

info@mymotstatus.co.uk

Email Us

Technical Issues:

tech@mymotstatus.co.uk

Email Us

Partnerships:

partnerships@mymotstatus.co.uk

Email Us

Media:

media@mymotstatus.co.uk

Email Us

Privacy:

privacy@mymotstatus.co.uk

Email Us